Safari 8.0 - 10.0 (Mac) - Clearing Cache and Cookies

  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
  2. In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
  3. Click Remove Now in the pop up window that appears.


Firefox  - Clearing Cache and Cookies

  1. From the History menu, select Clear Recent History. ...
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

Chrome  - Clearing Cache and Cookies

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.


This should assist any customer related issues when changes to your website have been applied and yet customers claim they can not see it or that the site has acted up while using your website. The steps are similar on a mobile device, below is the steps to perform on a mobile device.


Here's how to clear information from your iPhone device:

  1. To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. ...
  2. To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.


How to clear the cache and cookies from your Android phone:

  1. Open the browser and click the Menu button on your phone. Tap the More option.
  2. Tap Settings.
  3. Scroll down to the Privacy settings section and tap the Clear cache option.
  4. Tap OK when prompted.
  5. Now tap the Clear all cookie data option.
  6. Again, tap OK.
  7. That's it – you're done!